Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

What we collect: Identity, contact, payment, and technical device data.
Why we collect it: To manage your account, process payments, and prevent fraud.
Who sees it: Our internal team and trusted partner service providers.
Retention: Kept for the account life and periods required by Philippine law.
Your Control: You can request data access or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how 0dibet collects, uses, and protects the information of users visiting our platform. By using our services, you agree to the practices described in this document.

This policy applies exclusively to the 0dibet website and official applications. It does not apply to third-party websites, payment portals, or external links that you may visit after leaving our platform. We encourage you to review the privacy policies of any external site you interact with.

Personal Information We Collect

Account & Identity

Basic details provided during registration to create your unique account and ensure you meet our eligibility criteria.

Verification Documents

Identification provided during the KYC process to verify your age, identity, and residency in the Philippines.

Payment Data

Financial information required to facilitate secure deposits and withdrawals via our partner payment providers.

Gaming Activity

Records of your bets, game preferences, and transaction history to provide a personalized experience and maintain fairness.

Technical Data

IP addresses, browser types, device IDs, and operating system details to optimize performance and detect security threats.

Communication Records

Logs of your interactions with our support team to resolve issues and improve our customer service.

How We Collect Data

We gather information through three primary methods:

Directly from You: Information you enter during registration, account updates, or when contacting support.
Automatically: Data collected via cookies and similar tracking technologies while you navigate our site.
From Partners: Information received from our partner service providers, such as payment processors or identity verification agencies.

Why We Use Data

Your data is used for the following legitimate purposes:

Account Management: Creating, maintaining, and securing your user profile.
Financial Processing: Executing deposits and withdrawals efficiently.
Compliance: Verifying your identity and age to comply with gambling regulations.
Security: Preventing fraud, multi-accounting, and unauthorized access.
Personalization: Tailoring game suggestions and content to your preferences.
Legal Obligations: Meeting requirements set by applicable laws for gambling operators in the Philippines.
Marketing: Sending promotional updates, provided you have given your explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

Service Providers: With payment processors, KYC verification services, and technical infrastructure providers essential for site operation.
Legal Requirements: When required by law or valid legal process to respond to requests from relevant authorities.
Safety: To protect our users and the platform from fraudulent activity or security breaches.

How We Protect Data

We employ industry-standard security measures to safeguard your information:

Encryption: Use of secure encryption protocols for data in transit.
Access Control: Restricting internal access to personal data to authorized personnel only.
Isolation: Sensitive payment data is isolated and handled by specialized secure providers.
Monitoring: Continuous monitoring of our systems to detect and respond to potential threats.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your location and account status, you have the following rights regarding your data:

Right to Access & Correction You may request a copy of your data or ask us to correct inaccuracies via our support channels.

Right to Deletion You can request the deletion of your account and associated data, subject to legal retention requirements.

Right to Object & Withdraw You may object to specific data processing or withdraw your consent for marketing at any time.

Data Portability You may request your data in a structured, commonly used format.

Note: Even after account closure, we are legally required to retain certain transaction and identity records as mandated by gambling and anti-money laundering rules in the Philippines.

How Long We Retain Data

Personal data is retained for as long as your account is active. Once an account is closed, we retain information only for the duration required to fulfill our legal obligations and regulatory requirements under the applicable laws of the Philippines.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our terms.

Parents or guardians who believe a minor has created an account on 0dibet are encouraged to report this immediately through our support channels.

Cross-Border Transfers

To provide a global standard of service, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please contact us through the official channels available on our Support Page.